It seems Apple has figured out how to consistently deliver better support than its competitors. This independent survey by Vocalabs reveals that Apple beat Dell and HP at support call satisfaction by a substantial margin. This reminds me of buddy Spence’s recent #epicfail interactions with Gateway.
Category Archives: Links
Buy A Mac Now, Get Snow Leopard for $9.95 Later
The newest version of the Mac operating system, Snow Leopard (aka MacOS X 10.6) will hit the streets in September. Apple has shrewdly priced Snow Leopard at $29, which is a small price to pay for what looks to be the best OS Apple has ever created. But you can pay even less if you [...]
Also posted in Apple 2 Comments
Free Open Source Laptop Antitheft Software for Your Mac
That’s a mouthful. I haven’t tried it yet, but I just came across a link to an interesting software project called Prey. It’s designed to help you recover your laptop in the unfortunate event of theft. I wrote an article waaaaay back in 2007 about two commercial apps that perform a similar function. If you [...]
Also posted in Laptops, Reviews & Updates 3 Comments
Deals on Last-Gen MacBooks and MacBook Pros
As with the last rev of the Apple laptop lineup, when the new ones roll in, deals can be found on the previous model. Prices on MacBooks are cut by $100-$300, MacBook Pros are down by $400 – $500, and MacBook Airs are $400-$800 cheaper. When the unibody MacBook Pros were introduced a few months [...]
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Keyboards
I’ve always thought that one of the most economical ways to improve a notebook setup is through a real keyboard. The keys type better, and they’re more comfortable to type long documents with. Logitech has always made good stuff. And now they’ve come out with a new DiNovo Edge for the Mac. It was reviewed by Appletell yesterday, [...]
Also posted in Reviews & Updates 3 Comments
