Dennis Bishop, the Director of Information & Technology at the University of Oregon School of Law, sent me this comparison of Mac and PC use at his school. The numbers speak for themselves. Dennis notes, “We consider ourselves a testament to other law school IT departments that allowing Macs can actually make your life easier.” [...]
Apple Stores are the best place to go for support, with phone support not getting such high marks, but in general Apple is handily beating the competition in computer suppport: Apple’s tech support team helped their customers solve problems with their computers more than 80% of the time. Industry-wide, help-desk teams from all companies solved [...]
I’ve got a take-home final, a contract to write, and a privacy law paper to finish. So I decided to write a blog post! This one isn’t about Macs in law school. It’s about how Apple’s successes over the last few years have as much to do (if not more) with distribution channels than with [...]